Cancellation Policy
We understand that circumstances may change, and you may need to cancel your service with us. The following cancellation policy outlines the terms and conditions related to cancellation, refunds, and account termination.
1. Cancellation Process
Requesting a Cancellation: To cancel your service, please contact us via [Insert Contact Method] with your account information and cancellation request. For security, only authorized account holders can request cancellation.
Notice Period: Please provide at least [Insert Notice Period, e.g., 14 days] notice before your next billing cycle to avoid future charges. Cancellations requested with shorter notice may still incur the next billing cycle charge.
2. Refunds
Monthly Subscriptions: Monthly fees are non-refundable once the billing cycle has begun. Canceling a monthly subscription will prevent charges for future months, but no partial refunds will be issued.
Annual Subscriptions: If you cancel an annual subscription, refunds may be granted on a prorated basis for any remaining full months of unused service, less any discounts or promotions applied.
One-Time Services: Payments for one-time services or custom lead purchases are non-refundable after services are delivered or work has commenced.
3. Exceptions
Refunds may be considered on a case-by-case basis if:
Service Issues: You experienced a significant technical issue or disruption in service caused by Targeted Leads Pro.
Billing Errors: An incorrect or unauthorized charge was applied to your account.
4. Termination by Targeted Leads Pro
Targeted Leads Pro reserves the right to terminate accounts for violation of our Terms of Service, misuse of services, or unauthorized access. In such cases, no refund will be issued, and account access will be immediately revoked.
5. Account Reactivation
If you cancel your account and later decide to reactivate, you may need to re-enroll and will be subject to current service rates and terms. Past discounts or rates may not apply.
6. Contact Information
For questions regarding your cancellation or to initiate the process, please reach out to us at [Insert Contact Information].