Refund Policy
At Targeted Leads Pro, we prioritize customer satisfaction and aim to provide high-quality, actionable leads. If you’re not satisfied with our service, please review our refund policy below to see if your purchase qualifies for a refund.
1. Eligibility for Refunds
Refunds may be issued under the following conditions:
Incorrect or Inaccurate Leads: If the leads provided are incorrect or do not meet the promised quality standards.
Duplicate Leads: If you receive duplicate contacts within the same delivery batch.
Technical Errors: If you experience a technical error with lead delivery that we cannot resolve within a reasonable timeframe.
2. Refund Request Process
To request a refund, please:
Submit a request within 7 days of receiving the leads.
Provide a detailed description of the issue and any relevant documentation that supports your claim (e.g., screenshots of inaccurate data).
Email your refund request to Help@NovaWealthCapital.com with your account information and order number.
3. Review and Response Time
Our support team will review your request and respond within 3-5 business days. We may ask for additional information to process your refund efficiently.
4. Refund Conditions
Refunds will only be issued if:
Your claim is found to be valid after verification by our team.
The issue could not be resolved through lead replacement or technical support.
5. Non-Refundable Items
Refunds will not be issued for:
Leads that meet the agreed-upon specifications and quality standards.
Unused leads or partial orders that remain unused beyond the purchase month.
6. Refund Method
Approved refunds will be credited back to your original payment method. Processing times may vary based on your bank or payment provider.
7. Amendments
Targeted Leads Pro reserves the right to amend this policy at any time. Updates will be communicated on our website.
Contact Us
For further assistance, please contact our support team at Help@NovaWealthCapital.com.